1. What Are Cookies?

Cookies are small text files that websites place on your device to remember information about you and your visit. Similar technologies, such as local storage, session storage, and pixels, work in a comparable way.

This Cookie Policy explains which cookies and similar technologies SportConnect uses on sportconnect.me and in our web and mobile applications, and how you can manage them.

2. Types of Cookies We Use

Essential cookies

Required for the Platform to function. Without them, key features will not work. They help us:

Authenticate you and keep you signed in.
Remember the actions you take during a session (for example, your bookings in progress).
Process payments and tournament registrations securely.
Protect the Platform against fraud, abuse, and common attacks.

Analytics cookies

Help us understand how people use SportConnect so we can improve it. We use them to:

Measure how many people visit the Platform and which pages are the most popular.
Understand how users discover SportConnect and where we can improve.
Identify the features that are most used by players, clubs, and coaches.
Detect bugs, errors, and performance issues so we can fix them quickly.

Functional cookies

Improve your experience by remembering choices you make. For example:

Your preferred language and region.
Clubs, coaches, or tournaments you have recently viewed.
Personalized recommendations based on your previous bookings.
In-app help, chat support, and onboarding tips.

Marketing cookies

Help us share information about SportConnect with people who might be interested. They allow us to:

Show you relevant content on other websites and social networks.
Understand which of our campaigns work best.
Limit how often you see the same advertisement.
Measure the effectiveness of our marketing in helping new users discover SportConnect.

3. Third-Party Cookies

Some cookies are set by trusted third parties we rely on to operate the Platform:

Google Analytics: Helps us understand usage patterns and improve the product.
Stripe: Powers secure payments and fraud prevention.
Support and messaging tools: Enable live chat and in-app help.
Social networks: Power embedded content, sharing buttons, and social login where available.

These third parties process data under their own privacy and cookie policies, which we encourage you to review.

4. How Long Cookies Last

We use two main categories:

Session cookies: Temporary cookies that are deleted when you close your browser.
Persistent cookies: Cookies that remain on your device for a set period or until you delete them.

Most of our persistent cookies expire within 12 months. Essential cookies may last longer when needed to keep you safely signed in.

5. Managing Your Preferences

You can choose which non-essential cookies to allow, and change your mind at any time:

Browser settings

Most browsers let you:

See which cookies are currently stored.
Delete existing cookies.
Block cookies from specific sites.
Be notified whenever a new cookie is set.
Block cookies entirely (note: some features of SportConnect will stop working).

In-product consent

On your first visit, we ask you to accept or customize non-essential cookies. You can change your choice at any time from the cookie settings in the footer or in your account preferences.

6. Similar Technologies

In addition to cookies, we may use:

Local storage: To save preferences and improve performance between visits.
Session storage: For temporary data that is cleared when you close your browser.
Pixels and SDKs: In emails and mobile apps, to understand delivery and engagement.

7. Changes to This Policy

We may update this Cookie Policy as our practices, partners, or applicable regulations change.

The date at the top of this page indicates when the current version was published. We encourage you to review this policy periodically.

8. Contact

If you have any question about our use of cookies, please reach out:

Email: contact@sportconnect.me
Registered office: SPORTCONNECT PY E.A.S., Asunción, Paraguay