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Frequently asked questions

Straightforward answers about lessons, coaches and your account.

SportConnect

The basics to get started.

What is SportConnect?

SportConnect helps you find padel and tennis coaches in Paraguay and book lessons. It also brings together student and pack management, rankings and tournaments.

Is SportConnect free to use?

Creating an account and a coach profile is free. Each coach or academy sets the price of lessons and packs, which you can review before booking.

Where is SportConnect available?

SportConnect focuses on Paraguay. Search shows venues with coaches and lets you filter by city.

Which languages does SportConnect support?

Spanish is the default language. You can also choose English from the language selector.

Lessons and bookings

Find a coach and organize your lessons.

How do I sign up?

Use your email or Google and complete your basic account details. If you want to teach, open “Become a coach” afterwards to complete your coaching profile.

How do I book a coach?

Find a venue with coaches, open a profile and choose an available lesson. Check the location, time, price and terms before confirming.

How do payments work? Which currency?

Prices are in Paraguayan guaraníes (PYG). The lesson or pack shows the amount and payment instructions. Contact the coach or academy if you need help.

Can I cancel my booking?

Open your lesson details to check cancellation options and terms. Contact the coach or academy to arrange a change.

Where do I see my bookings?

My Account shows your upcoming and past lessons and your packs. Sign in with the account you used to book.

Can I see reviews before booking?

You can read available ratings on a coach’s profile. After a lesson, the review option appears when the session is eligible for feedback.

Coaches

Your profile, schedule and students.

How do I become a coach?

Create your account and open “Become a coach”. Add your experience, sports and profile details there, then set up your lessons, locations and availability.

How do I manage my schedule as a coach?

Your calendar brings availability and bookings together. Manage lessons from your coach account; if you work with an academy, its authorized team can also manage them.

How do I track packs and payments?

From your coach account, or through your academy, you can manage the lessons in each pack and track payment status. Prices are in guaraníes.

Can I work with multiple clubs?

Yes. Your profile can be linked to multiple teaching locations. Students see the lesson venue before booking.

Academies and venues

Access and places where lessons happen.

Who manages the club listings?

SportConnect manages public venue listings. To correct a name, location or venue information, send us the details.

How do I get access for my academy?

Contact us to arrange access for your academy. Authorized members can manage coaches, lessons, students and packs.

Who can change a coaching calendar?

The coach and authorized academy members. A public venue listing does not grant access to schedules or student data.

Tournaments

Registration and results, within Rankings.

What tournaments are on SportConnect?

Tournaments live within Rankings and have a “Tournament” label. The list shows upcoming public tournaments and events you can access through your participation or role.

How do I register for a tournament?

Open the tournament from Rankings and check its categories, dates and terms. If registration is open and you have access, follow the steps shown on the tournament page.

Can I follow tournaments live?

Brackets and results are on the tournament page, organized by category. Public tournaments can be shared; private tournaments require the appropriate access.

Is there an entry fee?

It depends on the organizer and category. Check the amount in guaraníes and the tournament’s instructions before confirming registration.

Rankings

Your group, matches and standings.

What are Rankings?

Rankings includes classic groups and tournaments. A classic ranking tracks your group’s matches and standings. Tournaments bring registration, categories and brackets together.

How do I create a private league?

In Rankings, choose “Create ranking” and name your group. You can add a description and one or more regular clubs. A classic ranking is private and shared by invitation.

How do I invite players to my league?

Open your ranking and use the invite option. Share the invitation with your group; each person signs in and accepts to take part.

How do I log a match?

Choose four players, set the teams and enter the score. You can include the match date and venue. Standings update with recorded results.

What is "Club Example"?

It is an example for exploring standings and trying match entry. Changes to the example do not create matches in a real ranking.

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